Privacy Policy
Qolup Insurance Group (“we,” “our,” or “us”) values your privacy and is committed to protecting the personal, financial, and health-related information you entrust to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, including insurance coverage, tax preparation, notary, ACA enrollment, and other professional services.
1. Information We Collect
We collect personal and sensitive information to provide our services effectively and comply with regulatory requirements. This may include:
Personal Information
Name, address, phone number, email
Date of birth, Social Security number
Driver’s license or government-issued ID
Insurance-Related Information
Policy numbers, coverage details
Claims history
Health history (when relevant to insurance underwriting or ACA enrollment)
Tax-Related Information
Income and employment details
Tax returns and financial documents
Dependents and filing status
Usage Data
IP address, browser type, device type
Pages visited and time spent on our site
2. How We Use Your Information
We use the information we collect to:
Process insurance applications, claims, and renewals
Prepare and file tax returns
Verify identity and comply with federal/state regulations
Respond to inquiries and provide customer support
Maintain records for legal and audit purposes
Improve website functionality and user experience
3. Sharing of Information
We do not sell your personal information. We may share your information with:
Insurance carriers, underwriters, and brokers
Tax authorities (e.g., IRS, state departments)
Healthcare.gov or ACA-certified platforms (for ACA enrollment)
Authorized third-party service providers under confidentiality agreements
Government agencies as required by law (e.g., court orders, subpoenas)
Our affiliated professionals or contractors for service delivery
All third parties are contractually required to protect your information and use it only for the intended purposes.
4. Data Protection and Security
We implement industry-standard administrative, physical, and technical safeguards to protect your data, including:
Encryption of sensitive information
Secure document storage
Firewalls, intrusion detection, and secure network protocols
Staff training on privacy and compliance (HIPAA, GLBA, IRS Publication 1075)
Regular audits and risk assessments
Despite our best efforts, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to protecting your information to the fullest extent possible.
5. Your Rights and Choices
You have the right to:
Request access to your personal data
Correct inaccuracies in your records
Withdraw consent for certain uses (where applicable)
Request deletion of your information (subject to regulatory retention requirements)
To exercise any of these rights, please contact us using the information provided below.
6. HIPAA Notice (for Health Insurance and ACA Clients)
Qolup Insurance Group complies with the Health Insurance Portability and Accountability Act (HIPAA). Any protected health information (PHI) collected for insurance underwriting or ACA enrollment will be used and disclosed only as permitted under HIPAA. A separate Notice of Privacy Practices will be provided if you engage in health-related services with us.
7. Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect or maintain information from children without verifiable parental consent.
8. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. When changes are made, the updated policy will be posted on this page with the effective date noted above.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Qolup Insurance Group
725 West Lancaster Road
Orlando, FL 32809
Mailing Address
7025 CR46A Suite 1071 Unit 154
Lake Mary, FL 32746
📞 Toll-Free: 1-888-407-6587
📞 Florida Local: 407-602-0222
📠 Fax: 941-269-4837